CAN non-geographic numbers
Introduction
CAN are a communication services provider experienced in delivering telecommunication services day in, and day out to Public Sector organisations demanding quality, cost effectiveness & longevity. The CAN portfolio now includes fixed line services including both in-bound and out-bound calling solutions and Mobile telephone services.
The purpose of this document is to provide you with an overview of the business benefits of our in-bound telephony solutions. To clarify some of the industry jargon and cost issues that exists within the industry. The service numbers are known as Non Geographic Numbers (NGN - e.g. 0800, 0845, 0870) The Contents are as follows:
- Types of NGN services - What you and your callers pay
- Good business and Marketing Reasons to use a CAN NGN number
Types of NGN services
| Number type | Your caller pays | You pay |
|---|---|---|
| CAN freefone 0800 Numbers |
Nothing | 5ppm -the price of calls to your CAN 0800 No. |
| CAN Lo-cal 0845 Numbers |
Peak: 3.36ppm Evening: 1.26p Weekends: 0.85p |
*For existing CAN clients: ZERO connection, zero line rental & zero call usage charge |
| CAN National 0870 Numbers |
Peak 6.73ppm Evening: 3.95ppm Weekends: 1.7ppm |
**You receive up to 2ppm Call Share on each Peak minute above 2,500 minutes. |
| CAN National 0871 Numbers |
9.1ppm at all times | **You receive up to 3p Call Share on each Peak, minute above 2,500 mins. |
*Minimum Monthly Rental: -Numbers billing less than 2,500 minutes per month, are charged £10 line rental. All Prices are ex-Vat. Above based on BT standard Ofcom Regulated pricing (subject to changes therein)
| Good business and marketing reasons to use a CAN 0845 NGN number |
|---|
| All 08xx numbers are non-geographic and does not tie you to a particular area. It simply sits on top of an existing geographic number, allowing you to use both your normal STD number and your08xx number for different needs. |
| CAN 0845 numbers -You pay no call charges to receive calls |
| This service is extremely affordable for small and medium sized businesses that do not want to incur the costs of a Freephone number. |
| Give your customers a professional a 0845 Lo-call number to call from anywhere in the UK & present a national image with a local feel |
| Improve access to your customer care, enquiry and help desk facilities |
| Lower risk of misuse compared to Freephone numbers, where customers are not required to pay for the call. |
| Ideal for customer help lines used increasingly in advertising to drive response rates |
| Take your 0845 number with you if you move or relocate & avoid reprinting stationery and livery |
| Your number can be listed free in UK 192 directory enquiries & UK phonebooks |
| Choose from thousands of memorable numbers |
| Good business and marketing reasons to use a CAN 0870 NGN number |
| 0870 numbers allow you to generate you an income from your inbound calls. We pay revenue of up to 2p per minute as shown below |
| Allows you to help fund expensive call handling services |
| Major corporations and many small and medium sized businesses are already using the 0870 code |
| These numbers create the perception of a national company and allow you to market in areas where you have no physical presence. |
| You also have the option to add Intelligent Network features if and when required e.g.: |
| Call Divert: -busy, no answer, or out of office hours services (FOC) Call Queuing –multiple call handling without the need of expensive PBX systems Network Voice Recording –monitoring and training of staff, resolving caller disputes etc. Webb based call stats –Reporting + details of missed calls ck For a more detailed information pack please contact CAN |
What next?
Please call to discuss further: 0845 456 7557 (Lo-Call rate!)
Non-Geographic Numbers FAQ's